At ClimbingWalls.in, accessible from www.climbingwalls.in, we prioritize the privacy and security of our visitors and users. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) where applicable.

By using our Website, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information
 We may collect personal data that you provide to us directly when you interact with our Website, subscribe to newsletters, fill out forms, or engage with our services. This includes, but is not limited to:

• Name
• Email Address
• Contact Number
• Shipping/Delivery Information
• Payment Information (if applicable)

1.2. Non-Personal Information
 We may also collect non-personally identifiable information when you visit or interact with our Website, including:

• Device information (e.g., type of device, operating system, browser type)
• IP address
• Pages viewed, time spent on the site, and interactions with content
• General location (e.g., city, country)
• Referring URL (the website that directed you to us)

This information is collected through tools like cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

2.1. To Provide and Improve Our Services
 We may use your personal information to:

• Process transactions and fulfill orders (if applicable).
• Respond to inquiries, provide customer support, and communicate with you about your interactions with our Website.
• Improve and optimize the functionality of the Website.
• Offer personalized content, offers, and services.

2.2. Marketing and Advertising
 We may use the information we collect for marketing purposes, including sending you promotional content, newsletters, and offers. You can opt out of receiving such communications at any time by following the unsubscribe link in the emails we send or contacting us directly.

2.3. Google Ads and Remarketing
 We use Google Ads to display personalized advertisements to you based on your previous interactions with our Website or other websites. This is done through the use of cookies and other tracking technologies.

Google Ads uses the DoubleClick cookie to track your behavior across different websites. Based on this data, Google may serve you ads tailored to your interests. You can opt-out of personalized advertising by visiting the Google Ads Settings or the Network Advertising Initiative’s opt-out page at www.networkadvertising.org/choices.

We also use Google Analytics to analyze website traffic and improve user experience. Google Analytics may collect information like your IP address, browser type, device information, and pages visited. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

3. Cookies and Tracking Technologies

3.1. What Are Cookies?
 Cookies are small text files that are placed on your device when you visit our Website. They help us enhance your user experience by remembering your preferences and providing relevant content.

3.2. How We Use Cookies
 We use cookies for the following purposes:

• To enhance user experience (e.g., remembering login details and preferences).
• To analyze website traffic and improve functionality.
• To serve personalized ads and remarketing content.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some features of our Website may not function correctly.

3.3. Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of the Website (e.g., to enable basic functionalities like navigation).
• Analytical Cookies: Used to collect data on how visitors interact with the Website.
• Advertising Cookies: Used by third-party advertisers like Google to deliver targeted ads to users based on their browsing behavior.

4. Third-Party Services

We may use third-party services and platforms such as Google Ads, Google Analytics, and other business partners to improve our website and services. These third parties may use cookies and similar technologies to collect information about your activity on our Website. Their use of such technologies is governed by their respective privacy policies.

5. Data Security

We implement a variety of security measures to safeguard your personal information, including encryption, secure servers, and regular updates to our systems. However, please be aware that no method of transmission over the internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law. If you request to delete your personal information, we will comply, subject to applicable legal retention requirements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal data we hold about you.
• Rectification: You may request corrections to any inaccurate or incomplete personal data.
• Erasure: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Restriction: You may request the restriction of processing your data in certain circumstances.
• Portability: You may request a copy of your personal data in a structured, commonly used format.
• Objection: You may object to processing activities based on legitimate interests.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that data as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your data, please contact us at:

Email: [climbingwalls.in@gmail.com] [ shripad@stepinadventure.com ]
Phone: [8380054988 / 8380054989 ]
Address: [Anand Complex, 3 A, Paud Rd, Above Lenskart Showroom, Alkapuri Society, Kothrud, Pune, Maharashtra – 411038]